Step 1 - Install the iPad App
Download and install the CumulusPoint iPad Merchant App by pressing the download button below.
Step 2 - Launch the App & accept notifications
The first time you launch the App, you will be asked to accept notifications.
Press 'OK' to enable notifications.
Step 3 - Login
You will receive an email from us with your username and password.
If you forget your password at any time then email firstname.lastname@example.org and we will help you out.
Step 4 - Congratulations, you should be logged in!
You should be logged in looking at a screen similar to the one below.
Step 5 - Check notifications
For this step you need to navigate to the iPad settings and select the "notifications' settings as shown in the example below.
You should see the CumulusPoint App in the list (it is shown towards the bottom of this image).
Select 'CumulusPoint' and change the settings to be the same as the screen shot below.
Allowing notifications and selecting 'alerts' will ensure that you never miss an order from your customers.
Step 6 - Setup the alert sounds
You can close the iPad settings page and navigate back to our iPad Merchant App. Select 'settings' from the bottom menu.
Select 'sounds' from the menu on the left.
Choose any sound that you would like as an alert. We recommend that you choose a longer playing sound like "opening" or 'uplift" ... However, the choice is yours.
Make sure that you have your iPad volume turned up. If your iPad is located in a noisy environment then you could also use external speakers to amplify the alert.
Press 'save' to return to the settings screen.
Step 7 - You are ready to receive orders
You are all set to receive your orders. Incoming orders are displayed on the 'orders' screen. The video below shows what happens when an order comes in.
Incoming orders need to be either "Accepted" or 'Declined' then they move to the history screen.
If the optional receipt printer is connected then receipts will print automatically when the order is accepted.
Printer setup (optional)
Now you have your App setup, move onto our printer setup guide...